Foundations Series
Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
— Agile Manifesto
Talk to Learning Advisor
Coaches: Strengthen Your Foundations
Strengthen your skills of training, facilitating large rooms with one too many white elephants, coaching at times even the uncoachable and mentoring the leaders of your context through this 8 week cohort of like minded coaches and become the results oriented Coach known for their integrity and adaptability as you connect with empathy and communicate with clarity applying your expertise in the continuous improvement of your clients (individuals or organizations) by joining the 8 week cohort program.
Essentially, this program aims to provide participants with a comprehensive understanding of training, facilitating, coaching, and mentoring and equip them with practical skills and strategies to excel in these roles. It combines theoretical knowledge, interactive activities, group discussions, and real-life application to create an engaging and impactful learning experience.
Engaging & effective Trainer
Facilitation@Scale
Mentoring
Coaching
Engaging & effective Trainer
Facilitation@Scale
Mentoring
Coaching
- Welcome and introductions
- Overview of the workshop objectives and agenda
- Setting expectations for the masterclass
- Differentiating between training, facilitating, coaching, and mentoring
- Exploring the benefits and applications of each role
- Sharing examples of successful training, facilitating, coaching, and mentoring initiatives
- Designing and structuring training programs
- Delivery techniques for engaging and interactive training sessions
- Assessing and evaluating training effectiveness
- Group activity: Participants develop a short training session on a specific topic
- Setting the stage for productive group discussions
- Facilitation techniques for fostering collaboration and participation
- Managing group dynamics and conflicts during discussions
- Role-playing exercises: Participants practice facilitating group discussions
- Understanding the coaching process and its benefits
- Active listening and questioning techniques for effective coaching
- Providing constructive feedback and support for growth
- Interactive discussion: Participants share their coaching experiences and challenges
- Techniques for coaching and mentoring teams and teams of teams
- Facilitating team-building and collaboration through coaching and mentoring
- Group activities and role-plays: Participants practice coaching and mentoring teams
- Exploring the role of mentors in guiding and supporting individuals
- Techniques for building mentoring relationships based on trust and respect
- Setting goals and providing guidance for mentees
- Case studies and examples of successful mentoring relationships
- Techniques for coaching and mentoring teams and teams of teams
- Facilitating team-building and collaboration through coaching and mentoring
- Group activities and role-plays: Participants practice coaching and mentoring teams
- Identifying common challenges and obstacles in training, facilitating, coaching, and mentoring
- Strategies for overcoming resistance and building resilience
- Interactive discussion: Participants share their own challenges and seek input and suggestions from the group
- Identifying opportunities to apply training, facilitating, coaching, and mentoring skills in participants’ own work environments
- Group activities and case studies: Participants apply the skills to real-life scenarios
- Reflection and discussion: Participants share their experiences and insights
- Reflection on key insights and takeaways from application of the masterclass
- Group discussion: Participants identify specific actions they can take to strengthen their training, facilitating, coaching, and mentoring skills
- Individual action planning: Participants develop personal action plans with clear steps and timelines for implementation
- Summary of key points covered in the masterclass
- Q&A session to address any remaining questions or concerns
- Closing remarks and next steps
Emotional Intelligence
Psychological Safety
Radical Candor
Lead and Manage
Leaders & Managers: Strengthen Your Foundations
At EA we embrace the Transformational servant leadership style.This leadership style focuses on empowering and serving the needs of others, while also promoting transformational change. The key attributes of transformational servant leadership we want to strengthen for you as part of our eight week cohort based on integrating the topics of Working with Emotional Intelligence, Enabling Psychological Safety, Working with Radical Candor & Extreme Ownership, and Being Visionary & Empowering:
- Welcome and introductions
- Overview of the workshop objectives and agenda
- Setting expectations for the masterclass
- Definition and components of emotional intelligence
- The importance of emotional intelligence in leadership and team dynamics
- Self-assessment: Participants reflect on their own emotional intelligence strengths and areas for development
- Applying emotional intelligence to enhance communication and relationships
- Techniques for managing emotions and conflict resolution
- Interactive discussion: Participants share their experiences and insights on applying emotional intelligence
- Definition and significance of psychological safety in the workplace
- Strategies for building trust and fostering a safe and inclusive environment
- Case studies and examples of organizations with strong psychological safety cultures
- Strategies for fostering psychological safety within teams and organizations
- Tools for creating an environment where individuals feel comfortable taking risks and speaking up
- Group activities: Participants brainstorm and share psychological safety practices
- Introduction to Radical Candor and Extreme Ownership principles
- Techniques for providing candid feedback and taking ownership of results
- Role-playing exercises: Participants practice applying Radical Candor and Extreme Ownership in simulated scenarios
- Balancing Radical Candor and Extreme Ownership principles for effective leadership
- Case studies and examples of leaders who successfully implement these approaches
- Interactive discussion: Participants discuss challenges and opportunities for integrating Radical Candor and Extreme Ownership
- Exploring visionary leadership and its impact on organizational success
- Strategies for empowering individuals and teams to achieve their full potential
- Group activity: Participants develop a personal vision statement and empowerment plan
- Exploring visionary leadership and its impact on organizational success
- Strategies for empowering individuals and teams to achieve their full potential
- Group activity: Participants develop a personal vision statement and empowerment plan
- Identifying common challenges and obstacles in applying these concepts
- Strategies for overcoming resistance and building personal and team resilience
- Interactive discussion: Participants share their own challenges and seek input and suggestions from the group
- Identifying opportunities to apply these concepts in participants’ own work environments
- Group activities and case studies: Participants apply the principles to real-life scenarios
- Reflection and discussion: Participants share their experiences and insights
- Reflection on key insights and takeaways from the masterclass
- Group discussion: Participants identify specific actions they can take to strengthen their skills in emotional intelligence, psychological safety, Radical Candor & Extreme Ownership, and visionary leadership
- Individual action planning: Participants develop personal action plans with clear steps and timelines for implementation
- Summary of key points covered in the masterclass
- Q&A session to address any remaining questions or concerns
- Closing remarks and next steps
Talk to Learning Advisor
Leaders & Managers: Strengthen Your Foundations
At EA we embrace the Transformational servant leadership style.This leadership style focuses on empowering and serving the needs of others, while also promoting transformational change. The key attributes of transformational servant leadership we want to strengthen for you as part of our eight week cohort based on integrating the topics of Working with Emotional Intelligence, Enabling Psychological Safety, Working with Radical Candor & Extreme Ownership, and Being Visionary & Empowering:
Session 1:
1. Introduction and Objectives (15 minutes)
- Welcome and introductions
- Overview of the workshop objectives and agenda
- Setting expectations for the masterclass
2. Understanding Emotional Intelligence (30 minutes)
- Definition and components of emotional intelligence
- The importance of emotional intelligence in leadership and team dynamics
- Self-assessment: Participants reflect on their own emotional intelligence strengths and areas for development
3. Emotional Intelligence in Practice (45 minutes)
- Applying emotional intelligence to enhance communication and relationships
- Techniques for managing emotions and conflict resolution
- Interactive discussion: Participants share their experiences and insights on applying emotional intelligence
- Educate key stakeholders, leadership, and the broader organization about the principles and benefits of the Continuous Product Studio framework.
- Gain buy-in and alignment on the need for a more incremental and customer-centric approach to product development.
- Clearly communicate the goals, expectations, and desired outcomes of adopting the framework.
- Foster a collaborative and communicative environment where team members can openly share ideas, insights, and challenges.
- Facilitate regular cross-functional meetings, stand-ups, and retrospectives to encourage transparency, alignment, and continuous improvement.
- Assemble cross-functional product teams consisting of product managers, team coach, designers, developers, marketers, and other relevant roles.
- Ensure that team members have the necessary skills and expertise to collaborate effectively and contribute to the product development process.
- Instill a customer-centric mindset within the organization by emphasizing the importance of understanding and empathizing with user needs and preferences.
- Encourage regular customer feedback sessions and incorporate user testing and validation throughout the product development lifecycle.
- Implement a product discovery process that emphasizes user research, market analysis, and ideation to identify valuable product opportunities.
- Encourage teams to conduct user interviews, usability tests, and gather qualitative and quantitative data to inform decision-making.
- Implement analytics tools and establish key product metrics to track user engagement, satisfaction, and product performance.
- Encourage teams to use data to inform decision-making, validate hypotheses, and optimize product features.
- Introduce rapid prototyping techniques to quickly validate product ideas and gather feedback from users.
- Emphasize the importance of iterating on product features based on user insights and data-driven feedback.
- Introduce agile to enable iterative and incremental delivery of product features.
- Implement techniques like backlog refinement, iteration planning, review, retrospective and daily stand-ups to promote transparency, collaboration, and effective work management.
- Implement continuous integration and deployment practices to streamline the process of delivery post product discovery and making available to releasing new increments.
- Automate build, integration, testing, deployment, and monitoring to reduce manual effort and speed up the delivery cycle.
- Promote a culture of continuous learning and improvement within the organization.
- Encourage teams to reflect on their processes, share knowledge, and experiment with new ideas to drive innovation and growth.
Session 2 & 3:
- Definition and significance of psychological safety in the workplace
- Strategies for building trust and fostering a safe and inclusive environment
- Case studies and examples of organizations with strong psychological safety cultures
5. Nurturing Psychological Safety (45 minutes)
- Strategies for fostering psychological safety within teams and organizations
- Tools for creating an environment where individuals feel comfortable taking risks and speaking up
- Group activities: Participants brainstorm and share psychological safety practices
Session 4 & 5:
6. Applying Radical Candor & Extreme Ownership (45 minutes)
- Introduction to Radical Candor and Extreme Ownership principles
- Techniques for providing candid feedback and taking ownership of results
- Role-playing exercises: Participants practice applying Radical Candor and Extreme Ownership in simulated scenarios
7. Integrating Radical Candor & Extreme Ownership (45 minutes)
- Balancing Radical Candor and Extreme Ownership principles for effective leadership
- Case studies and examples of leaders who successfully implement these approaches
- Interactive discussion: Participants discuss challenges and opportunities for integrating Radical Candor and Extreme Ownership
Session 6 & 7:
- Exploring visionary leadership and its impact on organizational success
- Strategies for empowering individuals and teams to achieve their full potential
- Group activity: Participants develop a personal vision statement and empowerment plan
9`. Being Visionary & Empowering (45 minutes)
- Exploring visionary leadership and its impact on organizational success
- Strategies for empowering individuals and teams to achieve their full potential
- Group activity: Participants develop a personal vision statement and empowerment plan
Session 8:
- Identifying common challenges and obstacles in applying these concepts
- Strategies for overcoming resistance and building personal and team resilience
- Interactive discussion: Participants share their own challenges and seek input and suggestions from the group
11. Application and Integration (45 minutes)
- Identifying opportunities to apply these concepts in participants’ own work environments
- Group activities and case studies: Participants apply the principles to real-life scenarios
- Reflection and discussion: Participants share their experiences and insights
12. Action Planning and Next Steps (15 minutes)
- Reflection on key insights and takeaways from the masterclass
- Group discussion: Participants identify specific actions they can take to strengthen their skills in emotional intelligence, psychological safety, Radical Candor & Extreme Ownership, and visionary leadership
- Individual action planning: Participants develop personal action plans with clear steps and timelines for implementation
13. Wrap-up and Conclusion (10 minutes)
- Summary of key points covered in the masterclass
- Q&A session to address any remaining questions or concerns
- Closing remarks and next steps